Refunds / Exchanges

 

Purchases returned within 14 days of their original shipment date that are in new, unworn, and original condition are eligible for a full refund or for an exchange. All returns must be received in their original packaging with the barcode unobstructed.

 

Purchases returned within 30 days of their original shipment date will be eligible for a store credit.

 

Carter Young reserves the right to reject returns if it determines, in its sole discretion, that the customer is attempting to return worn items, return multiple items that were purchased with the intention of resale, return items in new packaging without the barcode visible, or for any other exploitation of this return policy.